“I am writing to express my sincere thanks for the help you have given us to date with regards to our human resources requirements.
We met just under a year ago, and after taking the time to learn your business and how you operated, I was confident that you would be able to help us.
We had not updated many of our contracts of employment, policies and procedures for many years, and although we knew they were probably out of date, we buried our heads in the sand as we had little time to review them properly.
You carried out a free, no obligation HR audit which demonstrated how many areas of legislation needed to be taken into account in order to protect the business from potential problems in the future. The audit was a real eye-opener, and demonstrated that this complex area of running a business should not just be an extra task for a member of staff with other responsibilities – it is most definitely an area left to the professionals! More importantly, you demonstrated how effective HR management goes hand-in-hand with a company’s plans for growth.
I’d also like to thank you for your utmost patience in dealing with us, as we don’t get round to doing things quickly – you have courteously let us know what is outstanding and encouraged us to get certain things done, prioritising the most urgent tasks first.
It is really pleasing to see that SHR International share our own core values of professionalism and making their clients their number one priority. I have, and will continue to promote your services to all of my clients who employ staff.”
W A Smith Insurance Brokers
“I must first confess that over the years, I have never had a good experience with either HR companies or HR departments. They never seem to be there when you need them, and always appear when you don’t.
If I recall correctly, you had not been with the chapter long when a client of mine, CBG, needed some HR advise to complete a registration application to various trade organisations. It then took days, if not weeks, to explain to my client the difference between Human Resources and Health & Safety; a situation that I’m sure you have experienced before. Finally, however, the penny dropped.
Over the following weeks both yourself and Eddie created all the evidence required for my client to apply for, and hopefully receive, acceptance to various organisations that can only benefit his business. You even managed to look into his health & safety requirements and put a plan in place to rectify any short falls.
Your patience and experience has undoubtedly helped my client in an area that, up until now, he had no experience and was to be honest afraid of.
I will have no hesitation recommending you, Eddie and your company to anyone who may require your help in the future.”
Optimum Skills Limited
“Having used a national provider of outsourced HR services for a number of years without really feeling we were getting a genuinely personalised service, we took up a recommendation to try a new local provider; that was when we met SHR International.
From our first meeting it was obvious we were looking at a completely different relationship, face to face support and advice, someone at the end of the phone outside normal working hours, years of practical experience and an approach to people that was welcomed by all of our staff.
Over the last few months we have relied heavily on advice and support from SHR International in helping us through our first experience of TUPE transfers, we have come through it not only unscathed but stronger as an organisation.
We continue to recommend the services of SHR International at every opportunity.
A quality local provider, why look elsewhere?
President at Patco Management
COO at Brulin Holding Company
I welcome the opportunity to recommend Eddie. I worked with him on different projects at Qatar Airways and he has been a forward thinking and detail orientated leader, cost conscious and budget orientated. I wish him the very best for his future!
Interim Director of Ground Operations
Eddie is a real HR professional and I can say that wholeheartedly given the number of HR people I have worked with over the years. He mixes HR theory with real life practicality.
Crisis Management Planning Manager
Eddie is a thorough and dedicated professional who approaches his job with amazing knowledge and skill. As an HR Manager for Qatar Airways, Eddie worked in an challenging and heterogeneous environment where he demonstrated that it also takes experience to get the job done. He constantly exceeded expectations setting a standard that few could follow. Eddie understands what Human Resource means and will be a valuable asset to any organization!
Airline Executive – Expertise in Commercial,
Planning, & Strategy
One of the most mild mannered people I have met in my career. However both his Professionalism and Humour have nothing mild about themselves. Very knowledgable, highly dedicated towards work and has a huge ability to appreciate and manage cultural differences. Very affable personality and an asset to any Organisation he works for.
Independent Aviation Operations Consultant
Eddie is a very diligent and professional HR manager who managed to make things happen, even in the dynamic and ever changing airline environment.
Head of Learning, Performance & Careers at Auto & General
Eddie is an experieneced HR professional that has a key strength in managing complex people problems. He is a great guy and an outstanding team player.
George Anthony (Jr.)
HR Consultant at Serco Ltd.
Eddie is an approachable, seasoned and business focused HR professional with significant HR generalist experience in the provision of advice, guidance and support at all levels in an organisation. This he has done on a global scale. He is quick to grasp the nature and environment of any business and tailor his approach to accord. His attention to detail is a key strength, as is his patience in creating, implementing and then providing training/coaching on Policies and Procedures. A great team man and yet effective in taking the lead when necessary. A pleasure to work with.
Consultant at Investors Group
Eddie has strong work ethics and takes professional approach to his work. He takes the time to understand challenges and provide appropriate solutions to partner departments. He is keenly aware of the need to take a balanced approach between company objectives and peoples needs. Eddie is a wonderful team player who has an open, direct and forthright manner.
Senior Manager Business Support at Etihad Airport Services
Eddie has the depth of knowledge and life experience to bring effective and achievable HR policies into the workplace. Under Eddie’s guidance, the HR challenges of working in a multi-cultural environment were tackled head on and with excellent results. He is also a great organizer in developing the social side of the workplace.
Network Manager at Court Moor School
I worked with Eddie while he was my manager at BALPA. He was the ideal manager to work for, as he maintained a great balance of both hands on and off when required. He was always constructive and helpful, and I would certainly relish the opportunity to work with him again, if possible.